General Product Information and Policies

 

REI General Terms and Conditions
REI requires a 50% down payment to start the build of your dynamometer system. The remaining balance is due upon delivery of your unit. Unit pricing is F.O.B. Lexington, North Carolina. North Carolina State law requires that we charge applicable sales tax on all systems delivered to a North Carolina address.

REI Product Warranty

All REI systems come with a one-year warranty on parts and labor. Computers supplied by REI are warranted by the original manufacturer. Customer supplied computers are not covered by REI warranty.

Delivery and Shipping
Standard dynamometer systems (with the exception of the EMA’s and 30VS) are typically delivered within 4 to 6 weeks from receipt of the 50% down payment. Shipping arrangements are up to the customer however, REI will be happy to assist in shipping arrangements. Shipping and crating costs are not included in the base price. Please inquire about our shipping options, if needed.
Installation and Operational Training
Pricing includes one day of on-site dynamometer installation and training in the set-up and operation of the damper dynamometer (except the 2VS). Travel cost to your facility for installation and training is not included in the dynamometer pricing. This will be invoiced separately upon completion of the training.

Preventative Maintenance and Calibration

From annual re-calibration (NIST) of your system to monthly preventative maintenance visits, REI has a service and maintenance program to meet your needs. Please call for specific pricing and details.

Computer Requirements

The information below provides the minimum customer-supplied computer system requirements for operation of REI damper dynamometers and spring raters. Standard desktop or laptop computers can be used for dynamometer operation.

for crank type units: 
Roehrig Engineering requires no specific computer specs, our software by itself is not memory or speed draining.  For collecting large quantities of shock data it is always helpful to get as big of a hard drive as possible (cheapest when new), as much RAM as you can and three USB ports.  Our systems need a USB port for the software dongle, a USB for the Data card (has to go into the computer direct, NO HUBs allowed on this cable) and a USB or serial port (9 pin, not video) for the motor.

Operating System

    XP or Vista (32 bit or *64 bit)

note: 64 bit may have issues beyond our control

Minimum Service Pack

   Vista latest service pack available

   Windows XP, service pack 3

PC Speed

 anything made in the last 4 years okay

Processors

   Intel Only

AM

   512 MB or greater

Graphics Display

   800 × 600 (64 MB)  (not shared)Do not use PC motherboards using shared memory video. We recommend dedicated video cards with 64 MB of memory.

Free Hard Disk Space

   200 MB, more is a plus

Internet Explorer

 

Mouse

   Required

Monitor

   15” SVGA or better

Ports

   2 USB port, 1 serial port or 3 USB ports

CD ROM

   Required

• 64 bit systems are hit and miss.  We are running on a few right now.

for linear actuator units (EMA, ASR):
These systems require a more stable platform because they run an advanced second party software that Roehrig Engineering has less control over.  Roehrig Engineering would like to stress that we would like to supply computers on all linear actuators if at all possible.

Operating System

Windows 2000 or Windows XP (Vista is currently not supported)

Minimum Service Pack

Windows 2000, Service Pack 2

Windows XP, no minimum required

PC Speed

1.0 GHz or greater

Processors

Pentium 4, Pentium M, XEON (AMD and Celeron not recommended)

RAM

512 MB or greater

Graphics Display

800 × 600 (64 MB) Not Shared Memory Type

Do not use PC motherboards using shared memory video. We recommend dedicated video cards with 64 MB of memory.

Free Hard Disk Space

300 MB

Internet Explorer

Internet Explorer 5.5 or above required

Mouse

Required

CD ROM

Required

 Table: PC Recommendations

PC Recommendations

Dell Precision 380 and 670.

Intel 875, 915, 925, 945, 955, and 975 chipsets recommended.

We do not recommend Intel 848, 845, 848, 865, and 910 chipsets. Check with the motherboard manufacturer for specifications.

We do not recommend AMD and Celeron processors.




 

 

 

Roehrig Engineering, Inc.
100 Lexington Parkway
Lexington, NC 27295

Phone: 336-956-3800 or 800-735-7265

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